FAQ

  1. Go to the My Account page and log in with your username and password.
  2. Find the order you want to change and click the corresponding link or button.
  3. You will be taken to the page with the details of your order. Here you can make desired changes, such as adding or deleting products.
  4. After making the desired changes, click the “Update” button or similar option to save your changes.
  5. Check the updated order information and proceed to the checkout or payment page, if necessary.

If you encounter any problems while changing your order, you can always contact our customer service for further support.

If you want to change your shipping address, you can do so by following the following steps on our website:

  1. Go to the My Account page and log in with your username and password.
  2. Find the order you want to change and click the corresponding link or button.
  3. You will be taken to the page with the details of your order. Here you should find a section regarding the shipping address.
  4. Click the link or button to change your shipping address.
  5. Enter the new shipping information, such as full address, zip code and country.
  6. Be sure to save the changes by clicking the “Save” button or similar option.
  7. Check the updated shipping information before proceeding to the checkout or payment page, if necessary.

If you are having trouble changing your shipping address, please feel free to contact our customer service department. We will be happy to assist you and ensure that your order is shipped to the correct address.

  1. Go to the My Account page and log in with your username and password.
  2. Find the order for which you want to request a refund and click on the corresponding link or button.
  3. You will be taken to the order details page. Check for information on returns and refunds.
  4. If a specific return policy is mentioned, please read it thoroughly to understand what terms apply.
  5. Look for a link or button that allows you to request a refund. For example, it could be called “Request a Refund” or “Start a Return.”
  6. Click on the link or button and follow the instructions to submit your refund request. You may need to provide specific information, such as the reason for the refund, proof of purchase and desired refund method.
  7. Once your refund request is submitted, the company will review your request and notify you of the next steps.

It is important to note that each company’s return policy may differ. Be sure to consult their specific policies and procedures to receive a successful refund. If you need help or have questions about the return and refund process, please contact customer service for further assistance.

  1. Go to the website login page.
  2. Look for the option or link to recover your password. This can usually be referred to as “Forgot Password” or something similar.
  3. Click on the link to recover your password. This may take you to a new page.
  4. The password recovery page may ask you to enter your email address associated with your account.
  5. Enter your e-mail address and click the “Submit” button or similar option.
  6. Check your e-mail inbox. You should receive an email with instructions on how to reset your password.
  7. Open the email and follow the instructions to reset your password. This may involve clicking on a special link or entering a new password.
  8. After you reset your password, you can return to the login page and use your new password to log into your account.

If you are having trouble recovering your password, please contact customer service for further assistance. They can guide you through the process and help you access your account.